To deliver your favorite products, we have partnered with the most reliable companies. We are ready to entrust them with your orders and are always on your side if something goes wrong. We will be happy to assist you with eligible returns, the return instructions, and the shipping address. If you need a return or exchange, send us an email so we can discuss a replacement. ** Shipping rates calculated at checkout. Rates applicable to continental United States. ***ineligible returns: used items, laundered items, and items damaged other than from shipping, as well as all custom and semi custom orders.